ElasticON Solution Series Welcome to a new state of find David Pilato Developer | Evangelist Community
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How many times have you searched at work today?
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Where’s that customer research email that my boss sent my way? Or was it a Google Doc? No wait, it was a Slack conversation.
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Out-of-the-box personalized, centralized, secure organizational search experience
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Elastic Enterprise Search Search for customers & partners Search for employees
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Where does it fit? 3 solutions Elastic Enterprise Search Elastic Observability Elastic Security Kibana Powered by the Elastic Stack Elasticsearch Logstash Beats Deployed anywhere Elastic Cloud SaaS Elastic Cloud Enterprise Elastic Cloud on Kubernetes Orchestration
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A solution for all of the places people search Create consistent, rich experiences across all touchpoints EXTERNAL SEARCH INTERNAL SEARCH Corporate website Customer support portal Knowledge base Mobile app Community site Store / branch finder Jobs / Career site My Account center Partner portal Marketplace Call center / Help desk Knowledge base Product lookup Sales tools Intranet Content library Store / branch finder CRM / Marketing apps Personal workflow People finder Product catalog Job / HR portal Mobile tools Wiki Customers Community Partners Support Answer every question right, the first time, with a single platform Teams Leadership
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Times have changed. For the best.* *(and also sometimes for the less bestest)
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Your teammates rely on search to be successful, and in turn support your customers Source: McKinsey Research, Elastic 1.8 hrs $1.6T 60% Time spent by your teammates searching for information every day is lost every year in the US alone due to poor customer service of knowledge workers spend more time digging for documents than replying to email or messages 58% 49% of staff says quick search for files is a top 3 enabler for remote work of HR leaders expect to continue to hire remote workers post-pandemic
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Search for teams Empower teams to find information from anywhere in your organization, in a single search box ↑ Productivity Connect all of your applications and content sources with a single scalable platform INTERNAL SEARCH Call center / Help desk Knowledge base Product lookup Sales tools Intranet Content library CRM / Marketing apps Personal workflow People finder Job / HR portal Mobile tools Wiki ↑ Satisfaction & engagement ↑ Onboarding speed Support ↑ Quality decisions ↑ Collaboration between teams ↑ Utilization of institutional knowledge Teams ↑ Effectiveness of remote workers ↓ Duplication of effort and work ↓ Wasted time and frustration Leadership
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“ Recent global events have only exacerbated what we’ve known for a long time: We’ve outgrown the time when tapping a colleague’s shoulder was the most efficient way to find an answer. A high-growth technology company supporting thousands of independent creators
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Building for success Many humans. Lots of data and many content sources. Many threads between said humans. Many threads between said content sources. Many more threads between said humans and said data. What now?
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“ David! If you’re going to be scattered, at least keep the mess in one place! My mother, circa 1986
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A complete solution for deploying a personalized, centralized, secure experience Search clients & workflow integrations Out-of-the-box Connectors Management Interfaces and many more
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Achieved by applying the unique power of Elastic to the most critical elements of search for your team User experience Intuitive features like typo tolerance, natural language support, & ready-made experiences make finding easy Insight & analytics Powerful, customizable visualization tools and ML-driven insights at your fingertips drive continuous improvement Search management Code-free results tuning empowers business users. Simplified admin tools unify content, even across sites Ingestion tools Frictionless setup, out-of-the-box connectors, and extensible APIs shorten time-to-value Security Granular security control and certifications for most security standards ensure peace of mind
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And now for today’s most anticipated segment… My Top 5
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One-Click Source Connection
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Automatic Filter Detection Match Highlighting Modern Search Features Recency Sorting Document Preview Filtering and Faceting Full Content Search Unified Relevance Key Collaborators
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Code-free deployment with
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Code-free deployment with 56 global regions and growing
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Flexibility and Extensibility Data in: Custom Source APIs for any data type/platform Results out: Search APIs for integration with existing high-traffic applications Intelligence: Analytics Viz and Crunching via Kibana Visibility: Auditing and Logs via Kibana Automation: via Machine Learning
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Regular Updates and Enhancements
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Let’s see it in action! Live Demo 29
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Get started with Elastic today Try Enterprise Search free for 14 days on Elastic Cloud Start a Free Trial From the blog: Elastic recognized as a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines Quick Start: Get started with free training to help you succeed Start Now Elastic Docs: Read the comprehensive Elastic Enterprise Search guides and how-to materials
